Effective Date: This Terms of Use Agreement was last updated on August 31, 2023.
Description of Service
Blue Bulldog offers the following services: social media posts - planning & posting, social media post content production, explainer video, and animated videos (collectively, the “Services”).
Source Files
We are not providing source files for video projects for any packages as we need to protect some of our proprietary assets as well as some techniques, which remain our trade secrets. Some of the assets used are, including but not limited to sound effects, music, background illustrations, and any other illustrations which remain in our common library.
If you absolutely need the source files, please contact your account manager for more information.
.Changing or Cancelling an Order
If you wish to change or cancel an order, please contact our team via email, or call us any time between 8am and 6pm EST, Monday through Friday. We will make any changes according to your specifications if possible and within the terms we had discussed prior to your project’s start.
Please note that an order cannot be cancelled once you receive an initial draft and have requested a revision. Email jen@bluebulldogmarketing.com
Refund/Cancellation
This Refund Policy applies to any Client that requests our services under the Terms and Conditions. Please ensure you read the Terms and Conditions, Delivery Policy and Privacy Policy, together forming the contract we have with the Client.
Definitions
In this Policy, capitalized words have the following definitions:
“Client” the person, company or entity that requests an Order.
“Deliverable” the animation video we prepare on the request of the Client and provided, initially watermarked, and once fully money is received, without a watermark.
“Order” the initial request for the animation video, including the requirements listed.
Any words following the terms including, include, in particular, for example or any other similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or terms preceding those terms.
Our Promise
We are confident that the Client will be happy with our Deliverable, but in the scenario that the Client is not 100% satisfied, we invite the Client to follow the steps below in order to come to a suitable remedy.
Refund Initiation
If the Deliverable fails to satisfy the criteria the Client requested in the initial Order, for reasons which are attributable (in whole or part) to our default, the provisions of this policy shall apply.
The Client shall, within 24 hours of receiving the Deliverable, review the Deliverable and notify us if they are not satisfied with the Deliverable by giving us written notice, in accordance with clause 3.3.
The written notice must include the reasons you are not satisfied. We may request further explanation and you must cooperate in providing this to us.
Upon receipt of the Client’s written notice, we will review the Client’s position and within 48 hours we will respond to the Client with a plan to remedy the Deliverable. From this time, we shall have 5 business days to re-submit the Deliverable to the Client.
Once we have re-submitted the Deliverable, the Client shall have 24 hours to notify us as to whether they accept or reject the Deliverable.
Should the Client reject the Deliverable, the Client will then have the option to either: i) request for further improvements or ii) request a refund of the initial purchase price paid.
Should the Client choose option 1.4(i), we will endeavour to follow the process set out in clause 1.3.
Should the Client choose option 1.4(ii), we may, at out discretion, refund the amount, to the Client within 30 business days.
We reserve the right to refuse to provide a refund in a number of given situations, including but not limited to, where there is no sufficient reasoning or where the reasons are not valid.
Liability
The Client acknowledges that any refund paid shall be in full and final settlement of our financial liability for any loss or damage howsoever arising incurred by the Client.
Variations
We may amend this policy from time to time. Please check back here to ensure you understand the terms that apply at that time.
Notices
For the purpose of this Policy, any notice must be sent by email to Jen@bluebulldogmarketing.com
Jurisdiction
Each of the paragraphs of this Policy operate separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
The Client irrevocably agrees that the courts of Florida shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this policy.
Force Majeure
Blue Bulldog shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.
Limitation of Liability
The Client acknowledges and agrees that Blue Bulldog will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Client has been advised or otherwise might have anticipated the possibility of such loss or damage.
No Guarantee
The client acknowledges and agrees that Blue Bulldog cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best efforts will be used but no results are promised.
Privacy Policy & Terms
Effective August 2023
Blue Bulldog and its respective domains might collect and process personal data of users of Blue Bulldog’s website and online services. This Privacy Policy applies to personal data we obtain from our customers and their representatives ("Users") through our websites when the relevant User registers to Blue Bulldog's cloud-based infrastructure and software services (collectively, the "Services"). In addition, some of our services might be subject to a separate privacy policy. If a separate privacy policy applies to a particular service, we will post it on the relevant website or otherwise in connection with the service in question.
This privacy policy applies to the personal data of our users and visitors.
Our Privacy Policy explains what data we process, how we do that, and how the data subjects, i.e. Users may use their rights (e.g. right to object, right of access). This Privacy Policy may be updated if required in order to reflect the changes in data processing practices or otherwise. The current version can be found on our website thesocialbulldog.com. We will not make substantial changes to this
Privacy Policy or reduce the rights of Users under this Privacy Policy without providing a notice thereof.
This policy might receive small updates, and if so, we'll let you know.
This Privacy Policy only covers data processing carried out by Blue Bulldog. The Privacy Policy does not address, and we are not responsible for, the privacy practices of any third parties. Blue Bulldog disclaims all responsibility for the processing carried out by third parties, also in cases where Services include hyperlinks to third parties websites.
We take care of our user's privacy but cannot be responsible for the privacy practices of any third parties.
Please note that this Privacy Policy applies to the processing of personal data carried out by Blue Bulldog as a data controller. As regards the data Blue Bulldog's customers or Users insert into Services while using the Services, Blue Bulldog registers this personal data as a data processor and the relevant customer shall be considered to be the data controller with regard to this personal data.
We only control the personal data of our users. If a user uploads personal data onto our services, they are the data controller, and we only the data processor.
Privacy, security, and online safety are important for us, and we process all personal data with due care and in accordance with applicable laws and regulations.
Controller's contact details.
Blue Bulldog
E-mail address: Jen@bluebulldogmarketing.com
www.bluebulldogmarketing.com
Personal data processed and sources of data.
We collect two types of information from the Users: (i) User Data; and (ii) Technical Data. Although we do not normally use Technical Data to identify individuals, sometimes individuals can be recognized from it, either alone or when combined or linked with User Data. In such situations,
Technical Data can also be considered to be personal data under applicable laws and we will treat the combined data as personal data.
We collect user data and technical data, both of which are considered users' personal data and treated as such.
Blue Bulldog may collect and process for example the following User Data from Users: (i) name and contact details; (ii) e-mail address; (iii) phone number; (iv) invoicing and billing information; (v) publicly available social media account information; (vi) other personal data Users provide themselves. The specific kind of User Data collected will depend on the Services used by the User. Most of the User Data is received directly from Users at the point of registration or otherwise at beginning of and during the customer relationship.
Technical Data we gather in connection with the use of our Services includes for example the following data: (i) User's I address; (ii) browser type and version; (iii) preferred language; (iv) geographic location using IP address or the GPS, wireless, or Bluetooth technology on your device; (v) operating system and computer platform; (vi) the full Uniform Resource Locator (URL) clickstream to, through, and from our Services, including date and time; (vii) products or services User viewed or searched for while using our Services; and (viii) areas of our Services User has visited.
Cookies
We use various technologies to collect and store Technical Data and other information when Users visit our Services, including cookies. Cookies allow us to calculate the aggregate number of people visiting our Services and monitor the use of the Services. This helps us to improve our Services and better serve our Users. We may also use cookies that make the use of the Services easier, for example by remembering usernames, passwords, and preferences. We may use tracking and analytics cookies to see how well our Services are being received by our Users.
We use web browser cookies to maintain, improve, and make the use of our services easier.
Users may choose to set their web browser to refuse cookies or to alert when cookies are being sent. This can usually be done through the Internet browser settings. Please note that some parts of our Services may not function properly if the use of cookies is refused.
You may decline cookies but our services might not work correctly without them.
Web analytics services
Our Services use several web analytics services to compile Technical Data and reports on visitor usage and to help us improve our Services. Purposes and legitimate grounds for the processing of personal data.
Purposes
There are several purposes for the processing of personal data by Blue Bulldog. Personal data is processed by Blue Bulldog for managing the relationships with customers, facilitating transactions and payments, and managing, developing, and analyzing our customer service. Personal data is also used to direct marketing at special customer groups, and other business activities related to any of these activities.
We process personal data to provide you with our services.
Personal data is also processed by Blue Bulldog for the following purposes:
To provide our Services and carry out our contractual obligations.
We process personal data in the first place to be able to offer the Services to our customers and Users and to run, maintain and develop our business. In some cases, personal data may be processed in order to carry out our contractual obligations towards the User. We may use the data for example to offer essential functionalities of the Services and to provide access to the Services. If User contacts our customer service, we will use the provided information for answering questions and solving possible issues.
For customer communication
We may process personal data for the purpose of contacting Users regarding our Services and informing Users of changes in our Services. Data may also be used for research and analysis purposes in order to improve our Services.
For relevant offers
When we have new programs or services that are of relevant interest-based on your engagement with our previous training materials and service, we may let you know about these via email, phone, and/or text.
For quality improvement and trend analysis
We may process information regarding the use of the Services to improve the quality of our Services e.g. by analyzing any trends in the use of our Services. When possible, we will do this using only aggregated, non-personally identifiable data.
Legitimate grounds for processing
We process personal data to perform our contractual obligations towards Users and to comply with legal obligations. Furthermore, we process personal data to pursue our legitimate interest to run, maintain and develop our business. In some parts of the Services, Users may be requested to grant their consent for the processing of personal data. In this event, Users may withdraw their consent at any time.
Transfer to countries outside of The United States
We store the Users' personal data primarily within the United States of America. However, we have service providers in several geographical locations. As such, we and our service providers may transfer personal data to, or access it in, jurisdictions outside the USA or the User's domicile.
We will take steps to ensure that the Users' personal data receives an adequate level of protection in the jurisdictions in which it is processed. We provide adequate protection for the transfers of personal data to countries outside of the USA through a series of agreements with our service providers based on the Standard Contractual Clauses or other similar arrangements.
More information regarding the transfers of personal data may be obtained by contacting us at the address mentioned in this Privacy Policy.
We usually keep your personal data within the USA but might need to transfer or access it elsewhere, if so, we'll make sure your data is kept safe.
Recipients
We only share personal data within the organization of Blue Bulldog if and as far as reasonably necessary to perform and develop our Services. We do not share personal data with third parties outside of Blue Bulldog's organization unless one of the following circumstances applies:
It is necessary for the purposes set out in this
Privacy Policy
To the extent that third parties need access to personal data to perform the Services, Blue Bulldog has taken appropriate contractual and organizational measures to ensure that personal data are processed exclusively for the purposes specified in this Privacy Policy and in accordance with all applicable laws and regulations.
For legal reasons
We may share personal data with third parties outside Blue Bulldog's organization if we have a good-faith belief that access to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of Blue Bulldog, our
Users or the public in accordance with the law.
When possible, we will inform Users about such transfer and processing.
To authorized service providers.
We may share personal data to authorized service providers who perform services for us (including data storage, sales, marketing, and customer support services). Our agreements with our service providers include commitments that the service providers agree to limit their use of personal data and to comply with privacy and security standards at least as stringent as the terms of this Privacy Policy.
Please bear in mind that if you provide personal data directly to a third party, such as through a link on our website, the processing is typically based on their policies and standards.
For other legitimate reasons
If Blue Bulldog is involved in a merger, acquisition, or asset sale, we may transfer personal data to the third party involved. However, we will continue to ensure the confidentiality of all personal data.
We will give notice to all Users concerned when the personal data are transferred or become subject to a different privacy policy as soon as reasonably possible.
With explicit consent
We may share personal data with third parties outside Blue Bulldog's organization for other reasons than the ones mentioned before when we have the User's explicit consent to do so. The User has the right to withdraw this consent at all times.
We do not share your personal data with third parties unless necessary to provide you with our services or for legal reasons.
Storage period
Blue Bulldog does not store personal data longer than is legally permitted and necessary for the purposes of providing the Services or the relevant parts thereof. The storage period depends on the nature of the information and the purposes of the processing. The maximum period may therefore vary per use. Typically, we will store User's personal data for as long as the User or the relevant customer
User represents is a registered subscriber or a registered user of our Services or for as long as we have another purpose to do so and, thereafter, for no longer than is required or permitted by law or reasonably necessary for internal reporting and reconciliation purposes. In general, the personal data of Users are deleted within a reasonable time after the User no longer uses any part of the Services or when the User makes a request regarding the deletion of User's personal data.
We only store your personal data while you are using our services. The data will be deleted within a reasonable time after you've stopped using our services or request your personal data to be deleted.
User' rights
Right to access Blue Bulldog offers access for the Users to the personal data processed by Blue Bulldog. This means that Users may contact us and we will inform what personal data we have collected and processed regarding the said User and the purposes such data are used for.
Right to withdraw consent
In case the processing is based on consent granted by User, User may withdraw the consent at any time. Withdrawing a consent may lead to fewer possibilities to use our Services.
Right to correct
Users have the right to have incorrect, imprecise, incomplete, outdated, or unnecessary personal data we have stored about the User corrected or completed.
Right to deletion
Users may also ask us to delete the User's personal data from our systems. We will comply with such requests unless we have a legitimate ground to not delete the data. We may not immediately be able to delete all residual copies from our servers and backup systems after the active data have been deleted. Such copies shall be deleted as soon as reasonably possible.
Right to object
Users may object to certain use of personal data if such data are processed for other purposes than purposes necessary for the performance of our Services to the User or for compliance with a legal obligation. Users may also object to any further processing of personal data after prior given consent. If User objects to the further processing of personal data, this may lead to fewer possibilities to use our Services. In the event and at the sole discretion of Blue Bulldog, if it is determined that the Service can no longer be provided without customer acceptance of modified terms, a pro-rated refund of service will be paid back to the User.
Right to restriction of processing
Users may request us to restrict certain processing of personal data, this may however lead to fewer possibilities to use our Services.
Right to data portability
Users have the right to receive their personal data from us in a structured and commonly used format and to independently transmit those data to a third party.
How to use the rights
The above-mentioned rights may be used by sending a letter or an email to us on the addresses set out above, including the following information: the full name, company name (if applicable), address, e-mail address, and a phone number. We may request the provision of additional information necessary to confirm the identity of the User. We may reject requests that are unreasonably repetitive, excessive, or manifestly unfounded.
As a user, you have the right to access, correct, and delete your personal data. Contact us for any requests to exercise your rights.
Direct marketing
Notwithstanding any consent granted beforehand for the purposes of direct marketing, User has the right to prohibit us from using User's personal data for direct marketing purposes, market research, and profiling by contacting us on the addresses indicated above or by using the functionalities of the Services or the unsubscribe possibility offered in connection with any direct marketing messages.
You have the right to opt-out of receiving electronic direct marketing communications from us and choosing not to receive marketing communications from us in the future. Blue Bulldog uses the
Users' email addresses on record to communicate updates and important information regarding the Blue Bulldog infrastructure in the form of occasional emails. Users have the possibility to opt-out of these emails by unsubscribing through the email itself.
You also have the right to prohibit us from using your personal data for direct marketing purposes, market research, and profiling by contacting us at the addresses indicated above. In case your personal data are processed based on your consent, you have the right to withdraw your consent for such processing.
You have the right to prohibit us from using your personal data for direct marketing and unsubscribe from any email or outreach campaigns.
Lodging a complaint
In case User considers our processing of personal data to be inconsistent with the applicable data protection laws, a complaint may be lodged with the local supervisory authority for data protection.
Information security
We will take all reasonable and appropriate security measures to protect the personal data we store and process from unauthorized access or unauthorized alteration, disclosure, or destruction. Measures include for example, where appropriate, encryption, firewalls, secure facilities, and access right systems.
We maintain all personal data collected through industry-standard safe mechanisms including, but necessarily limited to encryption of password data as well as API keys, SSL-encryption, passing of credit card information directly to our PCI compliant Merchant Processor, and encryption of any collected credit card information.
We use administrative, organizational, technical, and physical safeguards to protect the personal data we collect and process. Our security controls are designed to maintain an appropriate level of data confidentiality, integrity, and availability. We regularly test our websites, data centers, systems, and other assets for security vulnerabilities.
Should despite the security measures, a security breach occur that is likely to have negative effects to the privacy of Users, we will inform the relevant Users and other affected parties, as well as relevant authorities when required by applicable data protection laws, about the breach as soon as reasonably possible.
We use appropriate security measures to keep your personal data safe. If a breach that might affect your privacy should occur, we will inform the relevant authorities and let you know.
TERMS
Effective Date: This Terms of Use Agreement was last updated on August 20, 2023.
This Terms of Use Agreement sets forth the standards of use of the Blue Bulldog website. By using the thesocialbulldog.com website you (the "Member") agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at thesocialbulldog.com website. Your continued use of the Service after amendments are posted constitutes an acknowledgment and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.
1. DESCRIPTION OF SERVICE
Blue Bulldog is providing Member with an informational website and e-commerce services. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member's access to the Internet, and (3) pay any fees relate with such connection.
2. DISCLAIMER OF WARRANTIES
The site is provided by Blue Bulldog on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, Blue Bulldog makes no representations or warranties of any kind, express or implied, regarding the use or the results of this website in terms of its correctness, accuracy, reliability, or otherwise. Blue Bulldog shall have no liability for any interruptions in the use of this Website. Blue Bulldog disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties; therefore the above-referenced exclusion is inapplicable.
3. LIMITATION OF LIABILITY
BLUE BULLDOG SHALL NOT be liable for any damages whatsoever, and in particular, Blue Bulldog shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Blue Bulldog has been advised of the possibility of such damages. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.
4. INDEMNIFICATION
Member agrees to indemnify and hold Blue Bulldog, its parents, subsidiaries, affiliates, officers, and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of Member's use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member's computer, of any intellectual property or any other right of any person or entity.
5. MODIFICATIONS AND INTERRUPTION TO SERVICE
Blue Bulldog reserves the right to modify or discontinue the Service with or without notice to the Member. Blue Bulldog shall not be liable to Member, or any third party should Blue Bulldog exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Blue Bulldog does not guarantee continuous, uninterrupted or secure access to our website, and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
6. THIRD-PARTY SITES
Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties sites.
7. DISCLAIMER REGARDING ACCURACY OF VENDOR INFORMATION
Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While Blue Bulldog makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.
Blue Bulldog makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.
8. GOVERNING JURISDICTION OF THE COURTS OF FLORIDA
Our website is operated and provided in the State of Florida. As such, we are subject to the laws of the State of Florida, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Florida.
9. COMPLIANCE WITH LAWS
Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations, or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law or regulation.
10. COPYRIGHT AND TRADEMARK INFORMATION
All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2022 Blue Bulldog, with all rights reserved, or is the property of Blue Bulldog and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Blue Bulldog, is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Blue Bulldog.
Blue Bulldog is a proprietary mark of Blue Bulldog trademarks may not be used in connection with any product or service that is not provided by Blue Bulldog, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Blue Bulldog.
All other trademarks displayed on Blue Bulldog website are the trademarks of their respective owners and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the websites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with Blue Bulldog.
11. NOTIFICATION OF CLAIMED COPYRIGHT INFRINGEMENT
Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, thesocialbulldog.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement.
By Email: Jen@bluebulldogmarketing.com
13. OTHER TERMS
If any provision of this Terms of Use Agreement shall be unlawful, void, or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Blue Bulldog, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.